SHIPPING POLICIES

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Shipping & Delivery

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Please allow for 2-5 days for your order to be processed. Orders are not processed on weekends and holidays. If you order on the weekend your order will begin being processed on the next business day. 

Shipping takes 2-3 business days after processing time. You will receive a shipment confirmation email and tracking number within 24-48 hours of your order being processed.

Please make sure to also enter the correct shipping address — street number and name, city, state, and zip code. We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

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Payment

Please make sure that you enter the correct billing address and contact information, exactly as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match what your bank or credit card provider has on file. 

Daphne L Johnson Scalp & Hair Clinic never stores your credit card information during purchases. This is the private property of the cardholder at all times before, during, and after the product purchase.

 

Most transactions are processed through Wix Payments — a secure form of payment that is heavily encrypted by third party payment processors.
 

RETURN & EXCHANGE POLICIES

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Exchanges/Returns

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Due to our concern for public safety, Daphne L Johnson Scalp & Hair Clinic does not offer exchanges or refunds on hair or wigs

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